PRIVACY POLICY
Last Updated: 09.09.2025
Company: Yontuart Global Sanat ve Teknoloji Sanayi Ticaret Anonim Sirketi (“Company”, “we”, “our”, or “us”)
Scope: Websites and mobile applications operated by Yontuart (the “Platform”).
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We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what we collect, how we use and share it, and your rights under applicable laws, including the Law on the Protection of Personal Data (KVKK) and the General Data Protection Regulation (GDPR). By using the Platform, you agree to the practices described in this Policy and in our Terms of Use.
1. Definitions
​Service: The websites and mobile applications operated by Yontuart.
Personal Data: Any information relating to an identified or identifiable individual, including but not limited to name, contact details, and payment information.
Usage Data: Information collected automatically through your use of the Platform, such as IP address, browser type, pages visited, and session duration.
Cookies: Small text files stored on your device for functionality, preferences, analytics, or advertising purposes.
Data Controller: The person or entity that determines the purposes and means of processing Personal Data. For this Service, Yontuart is the Data Controller.
Data Processor / Service Provider: A third party engaged by us to process data on our behalf (e.g., hosting, payment, analytics).
User / Data Subject: Any individual who uses the Platform and whose personal data is subject to processing.
Third-party Cookies: Cookies set by a domain other than the website the user is visiting. For example, Google Analytics, Meta, or advertising networks.
2. Information We Collect
​We may collect the following categories of personal data:
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Account Information: This includes your full name, email address, phone number, date of birth, and social media profiles, necessary for registration and communication.
Transaction Information: Records of your orders, invoices, shopping history, requests/complaints, reviews, chat logs, returns, and cancellations.
Delivery Information: Delivery addresses, courier details, and contact information, to ensure accurate order fulfillment.
Payment Information: Payment method, billing address, and transaction records (we do not store full card PANs or sensitive financial data).
Security & Technical Data: Information such as your IP address, device type, browser used, login method (e.g., Google/Facebook), and cookies collected to ensure platform security and improve functionality.
Legal Information: Data required for compliance with regulations, including correspondence with authorities and any necessary compliance documentation.
Usage Data: Automatically collected data regarding your activity on our Platform, such as session logs, app interactions, and diagnostics.
We may also collect sensitive data in specific cases (e.g., payment details for fraud prevention).
3. Cookies and Tracking Technologies
​We use cookies and similar technologies for the following purposes:
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Essential Cookies: Required for core functionality, including secure login and session management.
Performance/Analytics Cookies: To monitor traffic and improve user experience. These cookies may track interactions across our Platform to optimize content and navigation.
Advertising Cookies: If you consent, we may use cookies to deliver personalized advertisements and promotional content based on your browsing activity.
Third-party Tracking: We may integrate third-party services, such as Google Analytics, Meta, and Yandex, to analyze platform usage and enhance marketing efforts.
You can manage your cookie preferences in your browser settings or via our cookie management tool on the Platform. For detailed information, please see our (Cookie Policy).
4. How We Use Your Information
​Your personal data is processed for the following purposes:
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Account Management: Creating, maintaining, and managing your account and preferences.
Order Processing: Fulfilling your orders, processing payments, managing deliveries, returns, and cancellations.
Customer Support: Responding to customer inquiries, complaints, and providing customer service.
Service Improvement: Analyzing data to enhance the Platform's performance, prevent fraud, and improve the user experience.
Legal Compliance: To comply with applicable laws and regulations, such as tax, e-commerce, and consumer protection laws.
Marketing (with consent): Sending you marketing materials, personalized offers, and other communications tailored to your preferences.
5. Legal Bases for Processing
​We rely on the following legal grounds to process your data:
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Contractual Necessity: Processing necessary to fulfill our contractual obligations, such as processing your orders or managing your account.
Legal Obligations: Compliance with applicable legal requirements, including tax and consumer protection laws.
Legitimate Interests: Processing for our legitimate interests, such as ensuring the security of the Platform and preventing fraud.
Consent: Where we have your explicit consent, for activities like marketing communications and using non-essential cookies for advertising purposes.
If we rely on consent, you may withdraw it at any time by following the opt-out instructions in the relevant communication or by contacting us directly.
6. Sharing of Data
​We may share your personal data with third parties in the following circumstances:
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Service Providers: We engage trusted third-party service providers to perform various functions, including hosting, payment processing, analytics, and marketing.
Logistics & Courier Services: To fulfill your orders and manage deliveries and returns.
Financial Institutions: Banks, payment gateways, and other financial entities to process payments and transactions.
Advisors & Auditors: Lawyers, accountants, and cybersecurity experts assisting with legal or financial matters.
Public Authorities: Courts, regulators, or enforcement agencies when required by law.
Affiliates & Partners Abroad: If your data is shared with affiliates or partners located outside your country, we ensure that appropriate safeguards are in place.
We never sell your personal data to third parties.
7. Transfer of Data
​Your personal data may be processed outside your country of residence, including but not limited to, transfers outside of Turkey or the European Economic Area (EEA). We ensure that these transfers are protected by appropriate legal mechanisms, such as the use of standard contractual clauses or other safeguards.
8. Retention of Data
​We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law. When no longer needed, we securely delete, anonymize, or archive data in accordance with our retention policy.
9. Security and “Open System” Notice
​We employ industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, as the internet is an open system, we cannot guarantee the absolute security of data transmitted over the internet. You accept the inherent risks of online communication.
10. User Accounts, Username & Password
​If you create an account, you are responsible for keeping your username and password secure. Please choose a strong password and update it regularly. Notify us immediately at info@yontuart.com if you suspect any unauthorized use of your account. You are responsible for all activities conducted under your account.
11. Marketing and Commercial Communications
​With your consent, we may send promotional emails, SMS, or push notifications. You may withdraw your consent at any time by following the instructions in our communications or by contacting us directly. Requests to opt-out will be processed within 3 business days.
12. Third-Party Links
​Our Platform may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of these third-party services. We encourage you to review their terms before using them.
13. Children’s Privacy
​Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete such data. Parents or guardians who believe their child has provided us with personal data should contact us immediately.
14. Your Rights
​Under KVKK and GDPR, you have the following rights:
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Access: Request a copy of your personal data.
Rectification: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion or restriction of processing where applicable.
Objection: Object to processing in certain cases.
Withdrawal of Consent: If processing is based on your consent, you can withdraw it at any time.
Data Portability: Request that your personal data be provided in a structured, machine-readable format.
Information on Data Recipients: Request information on who your data is shared with, both domestically and abroad.
To exercise these rights, please contact us at info@yountuart.com . We will respond within 30 days (or sooner if required by law). You also have the right to lodge a complaint with a Data Protection Authority.
15. Service Providers
​We may employ trusted third parties to operate and improve our services, including hosting providers, analytics tools (e.g., Google Analytics), marketing platforms, and payment processors. These providers process your data only under our instructions and for the purposes stated in this Policy.
16. Disclosure of Data
​We may disclose your data:
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To comply with a legal obligation: For example, when required by law or a legal process.
To protect our rights or property: In case of a dispute or legal claim.
To investigate wrongdoing: Such as fraud or security incidents.
To protect the safety of users or the public: For example, in case of an emergency.
To protect against legal liability: In case of a potential legal dispute.
17. Changes to This Privacy Policy
​We may update this Privacy Policy to reflect legal, technical, or business changes. Updates will be posted here with a revised Last Updated date. By continuing to use the Platform after such updates, you accept the changes.
18. Contact Us
Yontuart Global Sanat ve Teknoloji Sanayi Ticaret Anonim Sirketi
Email: info@yontuart.com
Address: Adalet Mh. Manas Bulv. No: 39 Daire: 3408, Folkart Towers B Kule, Bayrakli, Izmir, Turkiye